Privacy notice
Last updated 9 November 2026
This notice explains how we use the details you send us through this website. Utility Applications is a trading name of One Stop Consult Ltd (company number 10891161, registered office 2 Short Street, Nuneaton, CV10 8JF), which is the data controller.
What we collect
When you send an enquiry we receive your name, email address, phone number, company name if you give it, the site postcode, details of your project and any plans or drawings you upload. Our web server also keeps standard logs of visits, such as your IP address, the pages requested and the time, for security and to fix faults.
How we use it
- To reply to your enquiry, prepare a quote and, if you go ahead, manage your utility applications. The lawful basis is taking steps at your request before entering into a contract, and then performing that contract.
- To keep the website secure and stop spam. The lawful basis is our legitimate interest in running a safe website.
We do not sell your details or use them for marketing lists. We do not use cookies, analytics or advertising trackers on this website.
Who we share it with
If you instruct us, we share the project details needed for each application with the relevant network operators, water companies, independent connection providers and broadband network operators. We also use service providers for website hosting and email, who process data on our behalf and under contract.
How long we keep it
Enquiries that don't go ahead are deleted after 24 months. Records for work we carry out are kept for up to 7 years after the job ends, for legal and accounting reasons. Server logs are kept for a short period and then deleted.
Your rights
You can ask for a copy of your data, ask us to correct or delete it, object to how we use it or ask us to restrict it. To do this, call us on 02475 095700 or write to the registered office address above. If you are unhappy with how we have handled your data, you can complain to the Information Commissioner's Office at ico.org.uk.